REFUND POLICY

This Refund Policy outlines the terms and procedures for refund requests for all men’s apparel and accessories purchased on our website, including men’s underwear, tops, bottoms, outerwear and jackets, socks, backpacks and other men’s accessories. All transactions on our site are processed in USD.

Eligibility for Refunds

A valid return must be submitted within the 60‑day return period starting from the day you receive your order. Items being returned must remain in their original condition, unworn, unwashed, free from stains, damage or alterations, with all original tags and packaging intact. Final‑sale items that are marked non‑returnable cannot be accepted for a refund. We only approve refunds for products that pass our post‑return inspection.

Refund Process Timeline

Once we receive and complete the quality inspection of your returned merchandise, we will start your refund procedure. The full refund will be processed within 5‑10 business days after inspection approval. The refund amount will be issued in the original transaction currency, which is USD. Shipping costs are fully covered by our free‑shipping program for all original orders, and original delivery fees will not be deducted from your eligible refund.

Approved Refund Method

All approved refunds will be sent back through your original payment method. The actual arrival time of the refund in your account may vary depending on the processing speed of your payment provider or bank. We do not offer cash refunds or alternative payment channels for completed orders.

Denied Refund Circumstances

Refund requests will be rejected if returned products show signs of heavy wear, improper use, artificial damage, missing original labels or if the 60‑day return window has expired. We will notify you clearly if your refund application fails the inspection.

Customer Support for Refund Issues

If you have any questions about refund eligibility, return steps, inspection progress or refund delays, please submit your inquiry on our Contact Us page. Our support email can also be found on the Contact Us page. Our service team will assist you with your refund‑related concerns.

Policy Revision

We keep the right to adjust this Refund Policy at any time. Any updates will be published directly on this webpage. Continuing to place orders on our website after policy changes means you accept the latest refund terms.